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Opened Sep 18, 2025 by Angelica Carrillo@angelicacarril
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Outlook Not Opening on Your Windows PC? 6 Ways to Fix It

Moreover, this wizard offers an easy-to-understand and self-intuitive Graphical Interface. In conclusion, there is no need to get help from any experts or professionals. This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. The error message states that there are some issues with Outlook PST files. Outlook simply denies the existence of PST file because the file is corrupt and cannot be accessed anymore.

If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.

Follow the on-screen instructions to update your Office apps. Then, launch your Outlook app, and it should open without problems. If your PC has a virus or malware infection, that may be why Outlook isn’t launching. In this case, run a full virus check on your PC to find and remove any threats.

If your internet is slow or spotty, Outlook might struggle to sync data. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day. Lost work, missed deadlines, annoyed colleagues… It’s the kind of headache no one needs. Find solutions to common problems or get help from a support agent. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. Even with big players like Gmail, Outlook is a favorite among Android users. The app integrates well with other cloud services, so storing files in other online storage apps like Dropbox is easy. Plus, you can safeguard your messages by toggling an App lock in your settings. Just note that if you are a frequent app user, you cannot import and export PST files inside the app.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, Official Fix Outlook guide such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. It's a by-product of making more space on your PC, you Official Fix Outlook guide delete things you don't think you need anymore. Then, one day you realize getting rid of that file was a huge mistake. Let's eliminate any feelings of despair regarding a deleted file.

Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes Official Fix Outlook guide it. If that block was part of a specific item in Outlook, the item will be removed when it is validated. It is located in the folder of your original Personal Folders (.pst) file.

The procedure is secure and doesn’t lead to any loss of data. But little tools that add extra features to Outlook can be the reasons for Outlook corruption. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then Official Fix Outlook guide double-click the Scanpst.exe file. As the process concludes, you can preview all repaired content across the platform.

Here are some solutions for when the search is not functioning on a Mac. There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.

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Reference: angelicacarril/outlook-repair-support-team5878#8