Starting Outlook in Safe Mode will prevent some or all add-ins from being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an Official Fix Outlook guide installation error.

If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.

Or, you can disable any antivirus software add-ins Official Fix Outlook guide that are installed in Outlook. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above Official Fix Outlook guide link is for desktop Outlook for Windows.

Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the Official Fix Outlook guide same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.

None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web Official Fix Outlook guide and in the groups area of the Outlook mobile app. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. If you're having problems sending Official Fix Outlook guide or receiving email, read how to Fix Outlook.com email sync issues.

When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. Official Fix Outlook guide One of the first and most effective steps is to launch Outlook in Safe Mode. This mode turns off all add-ins and custom settings, helping you quickly identify if a third-party add-in is causing the startup problem. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Did Outlook still work correctly the last time you used it?

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft Official Fix Outlook guide recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.