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  • Antje Cheney
  • kim2021
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  • #8

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Opened Sep 18, 2025 by Antje Cheney@antjecheney65
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Account recovery unsuccessful

Third-party add-ins are helpful… until they’re not. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch. Create your account and connect with a world of communities.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm Fix Outlook Support duplicates have been removed. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.

Sometimes you’ll open Outlook and Fix Outlook Support then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Outlook crashes are never good, but you do not have to face them unprepared.

The Scanost.exe tool is no longer available starting in Outlook 2010. We now recommend that you delete your offline Outlook Data File (.ost) and that you let Outlook redownload the information from the server that is running Exchange Server. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. To resolve this issue, delete your .ost file and that you let Outlook redownload the information from the server that is running Microsoft Exchange Server.

Most of these crashes come down to one thing – problematic data files. PSTs and OSTs act like Outlook’s memory banks. When they get too large, go corrupt, or are poorly configured, Fix Outlook Support things start to break. This should resolve the issue of ‘Outlook keeps crashing’.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".

Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files.

Even if an email address is spelled correctly, a message cannot be delivered if such a mailbox doesn’t exist. Usually, a message of non-delivery will be generated, which will include important details about the delivery problem. When people complete a subscription form, they may enter their email address incorrectly.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

It's free, more secure and will require a verification code in addition to your password. If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account. To protect your account, it may be temporarily locked after too many unsuccessful attempts to sign in.

As a ‘non-delivery’ email notification is not always sent, you may not Fix Outlook Support be aware that your important messages are not being delivered until you run a deliverability test. This will guide you in determining if the server is down or if there are other connection issues. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Email authentication was more of a recommendation than a requirement until recently.

I have ran outlook.exe /cleanrules and Outlook will run perfectly (without crashing) all day. But as soon as the user closes outlook and re-launches, without the /cleanrules, outlook will begin crashing again every 30 minutes. This step Fix Outlook Support creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Hopefully, now you understand why Outlook keeps crashing and how to fix it. We have mentioned all manual troubleshooting solutions that you can try one by one.

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Reference: antjecheney65/kim2021#8