If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. There are a number of possible reasons for Outlook to behave this way.

You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may steps to fix Outlook not opening solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.

This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state.

To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other steps to fix Outlook not opening mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Contact someone directly by selecting Start chat or Send email. Right-click an existing folder and select Create new subfolder. You can give feedback by selecting Help from the top menu, then Feedback.

At the top of the message list, you can choose how you want to view the list. See Working with message folders in Outlook.com to learn more about available folders. This steps to fix Outlook not opening article describes how to set up multi-factor authentication (MFA) for Office 365 users.

I want it to open automatically whenever I open my laptop. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. You can easily go with the manual as well as the professional method. As you steps to fix Outlook not opening can see the manual method seems to be very complicated and lengthy, so you can directly go with the third-party tool to solve the common Outlook errors. In the end, users should choose a method or procedure that they are totally comfortable to perform it.

Unfortunately, the transitions from different versions have caused a lot of bugs. In this case, it might be easier to just create a new profile. A Repair Account window will prompt you for your email address and password. Then it will run a program to diagnose the network connection problem. It might be that Outlook is not responding, or it's not loading. Here is how to fix outlook issues relating to connectivity and syncing your email.

Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally.

This article will cover how to fix Outlook issues that plague the everyday user in 2023. The steps steps to fix Outlook not opening to access the repair tool vary depending on your operating system. If you can open the original Outlook Data File, you might be able to recover additional items.