# Understanding Web Design Investment in The Kingdom
Essential classifications to develop:
- Location areas within Saudi Arabia (behavior changes considerably between regions)
- Wealth levels customized for the Saudi market
- Traditional adherence scale
- Online proficiency levels
Last month, a retail client consulted me after spending over 250,000 SAR on ineffective PPC initiatives. After redesigning their methodology, we generated a dramatic improvement in advertising efficiency.
For a government service, we created specialized measurement that revealed significant disparities in engagement between native language and foreign language consumers. This insight led to focused enhancements that increased overall service efficiency by 73%.
I chuckle when clients say they're using the "latest" digital marketing approaches but haven't updated their approach since 2022. The digital landscape has evolved dramatically in just the past 12 months.
My relative Ahmad at first picked the cheapest proposal for his business website, only to realize later that it excluded content writing – causing an unforeseen 8,000 SAR charge for professional text development.
Someone I know who runs a café in Riyadh at first was shocked at the extra 12,000 SAR for an booking system, but afterward mentioned me it became profitable within three months by reducing staff time spent on phone reservations.
The most successful Saudi brands know that customers don't distinguish in terms of platforms. My investment client achieved a seventy-six percent improvement in prospects after we unified their once disjointed channels.
I currently employ several tools that have significantly enhanced our market intelligence:
- SEO tools to analyze rivals' keyword performance
- Brand monitoring tools to monitor competitors' online presence
- Digital tracking tools to monitor modifications to their online presence
- Communication monitoring to obtain their marketing communications
Successful methods included:
- Showcasing family values rather than self-improvement
- Including appropriate faith elements where appropriate
- Adapting deal phrasing to match Saudi traditional values
- Creating different creative alternatives for different regions within the Kingdom
After extended periods of making decisions based on guesswork, their new measurement-focused approach created a two hundred forty-three percent improvement in conversion rate and a 167% drop in customer acquisition costs.
Recently, my colleague Sara obtained quotes spanning 22,000 to 58,000 SAR for basically the same corporate website. The difference? The pricier quotes included bespoke design components rather than template-based approaches.
Instead of concentrating only on securing the lowest quote, consider the likely outcomes that a quality website will produce for your business. A well-designed site is an advantage that will persist in generating returns for years to come.
I visited a web design company in Jeddah last week where they presented me the distinction between their template-based and bespoke projects. The design quality was clearly noticeable – the bespoke sites felt unmistakably more refined and distinctive.
Initiate by listing ALL your Competition research services – not just the obvious ones. During our research, we discovered that our biggest threat wasn't the famous company we were monitoring, but a new startup with an novel approach.
Throughout my investigation, I discovered that many inexpensive websites in Saudi Arabia still lack proper smartphone compatibility, regardless of the predominant use of mobile devices for web browsing.
Recently, I watched as three similar businesses invested heavily into developing their operations on a specific social media platform. Their attempts flopped as the medium appeared to be a bad match for our market.
I remember the astonishment on my brother-in-law's face when he was handed a quote for 75K SAR for his company website. "It's just a webpage!" he exclaimed. Two months later, he eventually with a inexpensive 3,000 SAR site that looked terrible and didn't attract a single lead.
I suggest classifying competitors as:
- Primary competitors (offering equivalent products/services)
- Indirect competitors (with partial overlap)
- New threats (new companies with innovative potential)
For a hospitality brand, we discovered that word-for-word transfer of their global search terms produced highly wasteful costs. After applying a culturally-appropriate keyword strategy, their cost per acquisition dropped by 73%.
Important methods included:
- Working with Saudi regional experts to discover actual search behavior
- Analyzing local competitors for query approaches
- Developing a bilingual keyword matrix to engage the complete range of searchers
- Using local language variations rather than formal language
For a banking client, we developed a customized tracking methodology that featured Saudi-specific action patterns. This approach revealed previously hidden business potential that increased their income by one hundred twenty-seven percent.