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Opened Nov 09, 2025 by Bill Matheny@billmatheny92
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How to Fix Outlook Stuck on Loading Profile

Please install the latest updates on your phone to resolve the issue. web page Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

The password error issue of Outlook is the most frustrating error or glitch that users are facing nowadays. Outlook constantly shows an error regarding the password with a notification after closing it simultaneously. The reason behind the error is that users have to set passwords as the files may contain crucial information. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up.

You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile web page solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

If you can't find a dialog box open, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding.

Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. In today’s fast-paced digital world, we web page rely heavily on email for communication and organization. When Microsoft Outlook, a widely-used email client, gets stuck on the "Loading Profile" screen, it can feel like an insurmountable obstacle.

Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file. If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes web page it. If that block was part of a specific item in Outlook, the item will be removed when it is validated. It is located in the folder of your original Personal Folders (.pst) file.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above web page link is for desktop Outlook for Windows.

A Repair Account window will prompt you for your email address and password. Then it will run a program to diagnose the network connection problem. It might be that Outlook is not responding, or it's not loading. Here is web page how to fix outlook issues relating to connectivity and syncing your email. Then you are dealing with one of the many other Outlook issues.

You should be able to go to Outlook via a web browser and reset your password. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar.

To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen.

Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

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Reference: billmatheny92/official-fix-outlook-guide1994#19