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2974guide-to-repair-outlook-problems
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  • 2974guide-to-repair-outlook-problems
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Opened Nov 04, 2025 by Brandie Kinchen@brandie7529302
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How to Repair Outlook 2021, 2019, 2016, 2013, 2010 Tutorial

Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Outlook caches various files to speed up your app experience. When you have issues with the app, it’s likely the app’s cached files are corrupted.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time.

In some specific cases, we observed that the problem no longer stayed after deleting the Outlook App Data folder. Thus, you can try deleting the Outlook App Data folder and check whether Outlook functions in your case; follow the below process. After the scan is complete successfully, try to open Outlook 2016 again and check if it throws the same error message or is now working perfectly. Now, launch Outlook 2016 again and check if the issue persists or not, and if it does, you may follow up with other workarounds given below. You can choose to repair the program both online and offline, whichever solutions suit you best.

These dialog boxes often don’t allow Outlook to respond properly, so check for any open dialog boxes on your system. By installing add-ins in Microsoft Outlook, you can combine the application with extra features or functionalities that were not available by default. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks.

To run Outlook in safe mode, click on the Outlook icon by pressing the Ctrl key or enter "outlook.exe/safe" in the command line. After that, a confirmation message appears on the screen asking if you want to start Outlook in safe mode. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day.

Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state. When a Microsoft Office app, like Outlook, stops working, use Office’s built-in repair tool to fix your app. Microsoft includes this tool with all Office ways to fix Outlook data file errors installations, and you can use it to find and resolve problems with all your Office applications. Wait for the antivirus to scan your system, find any viruses, and remove those items. Since several different problems can cause Outlook not to open, you may have to try multiple fixes before your issue is resolved.

Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Running the /resetnavpane command removes all customizations to the navigation pane. It's not uncommon, and you can easily make Microsoft's email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.

A Repair Account window will prompt you for your email address and password. Then it will run a program to diagnose the network connection problem. It might be that Outlook is not responding, or it's not loading. Here is ways to fix Outlook data file errors how to fix outlook issues relating to connectivity and syncing your email. Then you are dealing with one of the many other Outlook issues.

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Reference: brandie7529302/2974guide-to-repair-outlook-problems#15