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Opened Nov 03, 2025 by Cleveland Blanton@clevelandblant
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5 Common Outlook Issues and Troubleshooting Tips

The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur Outlook not opening on Windows 10 at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.

We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow. The steps to access the repair tool vary depending on your operating system. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is Outlook not opening on Windows 10 retained and only contacts with matching information in all fields will be cleaned up.

In some specific cases, we observed that the problem no longer stayed after deleting the Outlook App Data folder. Thus, you can try deleting the Outlook App Data folder and check whether Outlook functions in your case; follow the below process. After the scan is complete successfully, try to open Outlook 2016 again and check if it throws the same error message or is now working perfectly. Now, launch Outlook 2016 again and check if the issue persists or not, and if it does, you may follow up with other workarounds given below. You can choose to repair the program both online and offline, whichever solutions suit you best.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

ScanPST can only repair and fix minor corruption and issues in Outlook files. If your Outlook data files have gotten severely corrupt or extremely damaged. Then, you need to try specialized Outlook PST repair tools.

TrustedTech is a Microsoft solutions Partner in the following areas. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. To get support in Outlook.com, click here or select Help on the menu bar and enter your query.

This is one of the more popular culprits as to why Outlook repeatedly asks for your password. There are a number of causes to Outlook not working you can troubleshoot. If you want to learn how to fix Outlook issues involving a frozen screen, here are some things you can do. Those are the most common ways to get back on track when the Outlook search is not working on Windows. Here are some solutions for when the search is not functioning on a Outlook not opening on Windows 10 Mac.

In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

There are three steps you can take to try to get Outlook working again. You might need Outlook not opening on Windows 10 to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

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Reference: clevelandblant/9300480#11