This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.

With this method you can talk to a real person from the Outlook customer service on the phone. Fortunately, there are other ways to get in touch with the Outlook support department. If you can't receive new email messages, there are several troubleshooting steps you can take. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook.

After finding the errors, their next task is to resolve them. For many types of email accounts, classic Outlook stores your messages in a Personal Folders File (.pst file). For more information, see Repair your Outlook personal folders file (.pst). If you are having sync issues, guide to repair Outlook problems you can force a manual sync by selecting the Sync button via the View tab on the Ribbon.

Each folder will be listed with its size and number of messages. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. To access the filtering options faster, add them to your Quick Access Toolbar. Another options is to use the Filter Email button on the ribbon.

The built-in guide to repair Outlook problems back-off mechanisms in the indexing component of Windows Search or WDS pauses the indexing of Outlook data when the system is under heavy use. The easiest way to let the indexing finish is to leave Outlook running overnight.Additionally, you can reduce performance issues by running Outlook in Cached Exchange Mode. In this mode, Windows Search or WDS searches the local copy of the mailbox instead of the mailbox content on the server. I even reduced mailboxes sizes and that didn't help, I setup a new user (albeit existing PC but new windows profile), and he is having the same issues. If the mailboxes open automatically after removing them and restarting Outlook, they may be auto mapped. This setting can be changed by an Exchange admin by submitting a request via Jira and including the usernames of the client and the usernames of the mailboxes that need to be removed.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Even though Hotmail has been integrated into Outlook.com, Microsoft continues to support users with @hotmail.com addresses. These users have guide to repair Outlook problems access to the full range of Outlook’s modern email and personal information management features, along with dedicated support for any issues they may encounter. Microsoft’s customer service can be reached via email, phone, live chat, social media, and community forums. We’ve tried contacting them through multiple channels, and we’ve found that phone and chat are the quickest ways to get a response. Couldn’t reach the Outlook customer service via the phone, live chat, or online forums?

Hence, you must now consider fixing your PST file after the Outlook crash. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. In this article let’s have a look at the solutions to fix Outlook crashes during startup problems. We have covered some simple and effective solutions to resolve this problem of Outlook opening and closing, read on. I am asking for help for my sister's computer as she doesn't have a lot of funds to take it to a tech to have it repaired.

We have gone through many steps with Microsoft Support until they could help no further. We have tried to trouble shoot and done a system restore but there was no restore point guide to repair Outlook problems and a startup repair and nothing worked. When we performed a startup repair this is the message we received. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.