Read how to Add your Outlook.com account to another mail app. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.

This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. If you're curious to get started, we recommend downloading step-by-step Outlook troubleshooting our free trial. Our support team is available to chat with you about how to effortlessly transfer your Outlook to Mailbird any time. We can say that you will likely need to reinstall your software and reconfigure the firewall settings. Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.

It’s recommended to use a strong, unique password for your account and enable two-factor authentication for an added layer of security. But this technique doesn’t work 100% of the time. If Outlook’s customer service team is busy (which is often the case), they may simply ignore your message.

If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.

After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.

The easiest way to find out if this is the problem is to temporarily disable your antivirus software and log in to Outlook as usual. If the prompts go away, you'll know it was the antivirus software. Check your settings to see if you've got the step-by-step Outlook troubleshooting "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified.

We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. You can easily go with the manual as well as the professional method. As you step-by-step Outlook troubleshooting can see the manual method seems to be very complicated and lengthy, so you can directly go with the third-party tool to solve the common Outlook errors. In the end, users should choose a method or procedure that they are totally comfortable to perform it.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or step-by-step Outlook troubleshooting shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.

A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.