If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process. So, learn how to fix corrupted Outlook data files (PST) without the ScanPST.exe tool. If you have encountered ‘Something is wrong with one of your data files and Outlook needs to close,’ this article will help. Well, repairing the PST file is the most preferred solution to this Outlook error. If PST corruption is minor, Inbox Repair Tool can fix it otherwise use a professional tool. Hopefully, you can resolve the error effortlessly with the help of this guide.

Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Check the status bar at the bottom of the screen to see if another process is Official Fix Outlook guide running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.

The Scanost.exe tool is no longer available starting in Outlook 2010. We now recommend that you delete your offline Outlook Data File (.ost) and that you let Outlook redownload the information from the server that is running Exchange Server. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. To resolve this issue, delete your .ost file and that you let Outlook redownload the information from the server that is running Microsoft Exchange Server.

Using them as your email provider in tandem with your email client means you can enable their anti-spam features, which are superior to Hotmail and Outlook. One thing that filters are good at is to enable unified inbox ability in outlook that is unfortunately not built in by default. The Credential Manager is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. Every antivirus software is different, so you'll want to look up how to specifically enable Outlook with the software you're using.

Workarounds to fix Outlook Stuck at Loading Profile Issue:Run Outlook as an Administrator.Reset Navigation Panel.Shut Office-Related Tasks.Create a New Outlook Profile.Disable Outlook Add-ins.Disable Antivirus.Repair Outlook PST Files.Dec 27, 2024

I would say first things first is figure out if any of Official Fix Outlook guide these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook. To disable this feature, you'll need to edit the Windows Registry. It's incredibly common to have Outlook crash because of a corrupted PST file. Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If you can't receive new email messages, there are several troubleshooting steps you can take.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip. If these methods dose not work, you can also try a third party tool, Kernel for Outlook PST Repair tool. If anyone finds a more permanent solution, I would appreciate it.