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9115solutions-for-outlook-loading-issues
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  • Everett Belgrave
  • 9115solutions-for-outlook-loading-issues
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Opened Nov 08, 2025 by Everett Belgrave@everettbelgrav
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Fixes or workarounds for recent issues in classic Outlook for Windows

Typically, to repair Outlook, you may need to follow the following steps:Close Outlook and open the Control Panel.Click on Programs and Features.Find Microsoft Office in the list of installed programs and click on it.Click on Change and then select Repair.Follow the prompts to complete the repair process.Nov 17, 2023

Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. Post questions, follow discussions and share your knowledge in the Outlook.com Community. Switch your alias to an Outlook.com or Hotmail.com account.

In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox webpage tools can all be done in the background.

The Inbox Repair Tool is an in-built utility from Microsoft webpage to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019.

You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that webpage dialog box, Outlook won't let you do anything else.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

This happens to accounts that are configured in the iOS Mail app. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft webpage recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, webpage and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. In this guide, we will mention the common reasons behind the Outlook PST file corruption and the methods to repair corrupt Outlook PST file with complete integrity and precision.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above webpage link is for desktop Outlook for Windows.

Once the PST file is repaired, you can import the repaired PST file into a new or existing Outlook profile to restore and access all mail items. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the webpage repair tool that Outlook can't place in their original structure. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process.

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Reference: everettbelgrav/9115solutions-for-outlook-loading-issues#12