Check the status bar at the bottom of the screen to see if another process is steps to fix Outlook not opening running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.

However, for more severe cases, the SysCurve Outlook PST Repair Tool can provide a more comprehensive solution. If manual methods like SCANPST.EXE fail to repair PST files, it's advisable to use a specialized tool such as the SysCurve PST Repair Tool. This advanced tool is particularly effective for repairing corrupt PST files that are beyond the capabilities of standard repair methods.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A vast community of Microsoft Office365 users that are working together to support the product and others. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. To the right of each folder is the Empty drop-down menu which provides options to delete all items in that folder, or items 3 months and older, 6 months and older, and 12 months and older.

Check your settings to see if you've got the "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified. Outlook has a bug where it repeatedly prompts you for your steps to fix Outlook not opening password, even after you've logged in. This slows down productivity and quite frankly is just a total nuisance.

Moreover, the software works with all versions of Outlook like 2021, 2019, steps to fix Outlook not opening 2016, 2013, 2010, 2007, etc. Remo Repair Outlook (PST) tool can repair all sorts of corruption issues in your PST files. Whether corruption is caused due to storing the PST file on a server or due to bad sectors on the hard disk, the reason doesn’t matter; Remo Repair can solve the issue. After updating Outlook to the latest version check if it solves your issue or not, If this method didn’t work then go ahead and use the next solution. This automated tool should help you resolve most errors in Outlook. However, if the problem still persists, may the issue is with your PST file, which we will cover in the next solution.

We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We are aware that steps to fix Outlook not opening some users may not be able to receive email from Gmail accounts.

It's incredibly common to have Outlook crash because of a corrupted PST file. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. If your Outlook profile is listed under the Privacy tab, Spotlight will not index it. There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows. The indexing feature is essentially a catalogue that is built from all of the information you receive in your email.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. I'm having an issue with one Outlook 365, the program open and get stuck at loading the steps to fix Outlook not opening user profile, any profiles. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, steps to fix Outlook not opening but we recommend moving to Windows 11.