Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.

I’m not certain to which post you’re referring, but everything that’s been methods to stop Outlook crashing mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.

A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.

If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We recently surveyed 287 of our users to ask, "What made you try Mailbird in the first place?". 27% moved to Mailbird specifically because of bugs or support issues with their other email clients, 17% of which specifically called out Outlook. Files are constantly corrupted for any number of reasons.

The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, methods to stop Outlook crashing such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Follow the steps below on how to create a new profile for Outlook. When Outlook is started in safe mode, all settings are reverted to Outlook default settings which allow for easier detection and rectification of errors. Once you observe that Outlook is not updating automatically, follow the instructions below to restore methods to stop Outlook crashing the Auto-update feature. Click on Programs and Features and then click on uninstall programs. In the drop-down list, uncheck any faulty or needless add-ins that you wish to disable, and then click "OK" and re-launch Outlook for the changes to fully take effect. "COM Add-ins" are modules that add specific features to Microsoft Office products including Outlook.