Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.

To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Not something you want to take on lightly, but sometimes you have to.

Julia Gulevich is an email marketing expert and customer support professional at Geminds LLC with more than 15 years of experience. Author of numerous blog posts, publications, and articles about email marketing and deliverability. The recipient’s server may send a bounce notification explaining why it could not deliver the message. But it doesn’t happen all the time and you may not even know that the recipient didn’t receive your email. This kind of situation can be very frustrating, especially if the content is urgent or vital.

In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there ways to fix Outlook data file errors is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see ways to fix Outlook data file errors Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, ways to fix Outlook data file errors such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. As a result, you can choose any of the troubleshooting solutions accordingly.

Errors in Microsoft 365 files are ways to fix Outlook data file errors repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.

If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.