I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Outlook won’t work correctly and will not be able to load the profile Fix outlook stuck on loading profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory.
Repair corrupted Outlook data files


Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error. You can follow the steps below to reset, but before starting, ensure that Outlook is not open. In many scenarios, antiviruses become incompatible with other applications.
Workarounds to fix Outlook Stuck at Loading Profile Issue:

It’s a common error encountered by most MS Outlook users. We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool. The tool is efficient and saves a lot of time for the user. While working with Outlook, it is a common issue that Outlook users get.
How to Fix Outlook Stuck on Loading Profile Issue in 2025?

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothly. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.


Solution 1: Start Fresh with a New Profile

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook? While doing your work on Outlook stuck on loading profile?

After performing the method start Outlook again to check if the method has worked and eliminated the error.With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms.Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode).Moreover, we’ll equip you with the knowledge to get your Outlook back in action.In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile.

Outlook Profile Cards Stuck in "Loading"

On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. The above solution will help you to resolve the Outlook Stuck at Loading Profile error. Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame.