There are many possible causes to this issue; we will review the most common and how to resolve them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.

Checking Office 365 Service Health

Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage.At Abacus, we’ll help equip your enterprise with the most efficient tools and software so you can smoothly run your business.Only Office 365 administrators can access this tool in the Office 365 admin center.Comprehensive repair solutions for Office apps—both Quick Repair and Online Repair to ensure minimal downtime.

You can also temporarily turn off your firewall settings or antivirus software. If it looks like the program has been installed but you can’t open it, go to Programs and Features in the control panel. You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. Formerly known as Office 365, Microsoft 365 is a subscription-based service from Microsoft. It includes regular updates, new features for popular Office productivity, and collaboration apps like Excel, Outlook, PowerPoint, Word, and Microsoft Teams.

Type Outlook.exe /safe, and click OK.  If it is not, you may need to reinstall the Office suite completely. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter.

How to fix Office 365 issues related to synchronization

You can also work around this issue by logging into OneDrive on a desktop browser and dragging your file(s) into the documents folder. To diagnose Outlook and OneDrive connection issues that often cause Office 365 not working problems. If you see "Working Offline" or "Trying to Connect", Outlook cannot reach the email server.

Tools That Can Help

Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. File and storage issues with Microsoft Office 365 are more serious than other issues.

How to get help with Microsoft Office 365?

Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams in an organization. Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business. However, it’s not uncommon to encounter issues that can interfere with the team’s work.

Common Microsoft Office 365 Issues and How To Resolve Them

It indicates that you have reached the storage limit specified by your subscription plan. To FixTechGuide Microsoft 365 help fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. Abacus Managed IT Services is a leading provider of security, maintenance, and integration of IT systems and security plans for different institutions. Let our expert engineers and support staff guide you in securing and preparing your business operations.

On a PC, simply exit out of all open programs and restart the entire machine. Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss.

Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. This error appears when you attempt to upload or save a Microsoft 365 item.