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troubleshoot-outlook-errors2005
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  • troubleshoot-outlook-errors2005
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Opened Sep 19, 2025 by Jacqueline Tuttle@jacquelinetutt
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How to Repair Outlook 2021, 2019, 2016, 2013, 2010 Tutorial

Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. Corrupted or badly set-up Outlook profiles can often cause start-up problems.

If you’ve tried everything and Outlook still isn’t working, it might be time to use a trusted and automated Outlook data file repair tool. The folders storing all of your mail might be struggling to run because of how large they are. You can set up auto archiving to smooth out some of this issue. You should also keep reading about how to fix another typical outlook issue, PST file issues. In many organizations, Outlook is one of the most common and core programs that are used from day to day.

If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. In typical Microsoft fashion, there are also additional rules for certain older platforms that Fix Outlook Support will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.

To disable this feature, you'll need to edit the Windows Registry. It's incredibly common to have Outlook crash because of a corrupted PST file. The indexing feature is essentially a catalogue that is built from all of the information you receive in your email. Your searches refer to this catalogue, so that you don't have to check every single folder and email for a term.

Compatibility mode is suitable for older software with Windows 10 that fail to run normally. Thankfully, Microsoft Outlook is fully optimized for Windows 10, meaning Compatibility mode is not necessary. You might be wondering what happens when you switch on the Compatibility mode for Outlook. For this reason, you should always turn off Compatibility mode for Outlook. If you do everything properly, Outlook will open when you use the new profile. This goes to prove that the problem came from your original Outlook profile.

If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue Fix Outlook Support for more details. If you're committed to the task of Outlook troubleshooting in the meantime, let's get into our guide that will help you solve some of the most annoying Outlook issues. The classic Outlook consistently failed with CAA2000B or 4usqa, depending on the account state. However, when signing in using the new Outlook app, everything worked. Outlook sign-in failures started appearing in multiple tenants without any obvious cause.

This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. Many of you have faced the problem of "cannot connect to Outlook.com" or "Outlook Web is down". All will be explained in the upcoming sections of the article.

Upgrade to Microsoft Edge to Fix Outlook Support take advantage of the latest features, security updates, and technical support. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. To investigate any reported issues, dashboard filters, and drill-down investigations can be used to narrow the focus and take remedial action. Since the repaired PST file has no errors or inconsistencies, Outlook should perform well and run stable and fast. An upgraded hardware should improve Outlook performance considerably.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Fix Outlook Support Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.

The bad news is that the ScanPST.exe program doesn't work for severely corrupted files. You'll need to acquire a recovery tool designed for bigger jobs. Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue.

Also, '-g' represents the default location of Outlook installation and the address after '-d1' describes your profile folder's default path. Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. For users who have the discontinued free email client Windows Live Email, you're likely finding it's high time to export your email to Outlook.

One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.

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Reference: jacquelinetutt/troubleshoot-outlook-errors2005#5