From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. As technical support experts for 25+ years, our team has answered every support ticket imaginable from every skill level. So we compiled a short list of 5 common issues users experience in Microsoft Office 365 and how to resolve them.


Office 365 issues: 1 – Login issues

If this still does not work, ensure that you are connected to the internet by loading any webpage. Follow the directions at Help with the Microsoft account recovery form in order to complete this process. If the "Enter Password" window is no longer open, you can navigate to the links below to initiate resetting your password. Find solutions to common problems or get help from a support agent.
Microsoft Support

To help you set up your organization, see Set up Office 365 for business – Admin Help. If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. When you install Office for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder.

There are many possible causes to this issue; we will review the most common and how to resolve them. Sometimes this will not always happen automatically, and the document may not update, or it may not appear at all. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it.
Email and Synchronization Issues

Below I will list a few things that can cause update problems in Office 365. When you fill out that form, there are few things you can do to improve your chances of recovery of that account. The programs included in Office 365 can make your business’s operations and systems run smoothly. It also makes day-to-day work easier for employees so they can remain productive and deliver on their tasks more efficiently.
Install Office through Microsoft HUP

If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser.If not, the password reset page provides you with a possibility to contact your administrator.Admins should also see the Office for business tab for more general Office installation issues.If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings.For more information, see Deactivate Office 365 if you see a "limit reached" error.To repair the entire Office suite, see the top of this article for instructions.Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams in an organization.Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.

If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin. Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services.

Office products will not open



This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find Visit FixTechGuide for solutions the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.

Microsoft 365 activation troubleshooter

This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment. To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. See Office is taking long to install or Office hangs at 90% for possible solutions.