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  • Katherin Osborne
  • maricela2003
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  • #10

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Opened Sep 28, 2025 by Katherin Osborne@katherinosborn
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Troubleshoot Outlook for Windows issues

In this case, you can reset your view settings before opening the troubleshooting Outlook startup issues app. Select your Microsoft Office installation on the list and choose "Change" at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. In most cases, Outlook doesn’t tell you why it isn’t opening, which leaves you guessing as to what has caused the issue. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly. Find solutions to common problems or get help from a support agent.

I would say first things first is figure out if any of troubleshooting Outlook startup issues these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

The Aryson Outlook PST Repair tool offers a demo version that allows you to scan your corrupted file and preview recoverable items (often up to 50 items per folder) before committing to a purchase. It enables you to verify its performance and functionality and ensures your critical data can be recovered without hassle. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may troubleshooting Outlook startup issues solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.

If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.

Add-ins are extensions that you can install to enhance Outlook’s functionality and unlock additional features, like CRM integration. But these add-ins can sometimes result in compatibility issues, especially if they’re not up-to-date or poorly coded. A conflicting add-in might cause Outlook to freeze, crash, or not open at all.

Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You can create a new troubleshooting Outlook startup issues Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. For large pst’s, first, split them troubleshooting Outlook startup issues into smaller files, the run a scanpst on each one. Every time, one of the pst’s they had connected, had multiple issues that scanpst took care of and then no more issues. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Occasionally, I’ll run into an issue with Outlook that can be addressed by running a repair. Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with troubleshooting Outlook startup issues technology. Sometimes, these antivirus or security apps might block or restrict the outgoing connectivity.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click troubleshooting Outlook startup issues the link below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. A well-running Outlook will ensure that you enjoy the full benefits of this popular email program. If you follow the above solutions, your Outlook will perform according to your expectations. If the in-box Program cannot fix the corrupted Outlook PST files, you can also try Wondershare Repairit for Email.

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Reference: katherinosborn/maricela2003#10