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Opened Sep 20, 2025 by Kelli Mcfadden@kelli43016919
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Outlook Not Responding solutions for hanging, freezing, crashing

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

Especially if you’re using a different version of Windows, this can break compatibility with Microsoft Outlook or Outlook configuration files. If Outlook still misbehaves, your antivirus might be the Fix Outlook official help culprit. Make sure Outlook is on your antivirus’s trusted list, and if it’s still acting up, temporarily turn off your antivirus to see if that’s the problem. Outlook is a bit of a memory hog, and if you have too many other programs running, it mightn’t get enough memory to work properly. In other words, you can try closing other apps to give Outlook some breathing space. To troubleshoot the "Outlook Stops Responding" issue effectively, you’ll need to identify specific causes or causes in your scenario.

Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. Since your app doesn’t open, you’ll have to use another Office app on your PC to trigger the update. This is because when you update one Office app, it automatically updates all other Office apps on your PC. When your cache files are deleted, launch Outlook, and the app should open without problems.

However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.

If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice.

In some specific cases, we observed that the problem no longer stayed after deleting the Outlook App Data folder. Thus, you can try deleting the Outlook App Data folder and check whether Outlook functions in your case; follow the below process. After the scan is complete successfully, try to open Outlook 2016 again and check if it throws the same error message or is now working perfectly. Now, launch Outlook 2016 again and check if the issue persists or not, and if it does, you may follow up with other workarounds given below. You can choose to repair the program both online and offline, whichever solutions suit you best.

Our 9 working solutions will help you fix Fix Outlook official help the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. If installing the latest updates didn't resolve your issue, move on to the next step. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

Simply that Outlook will be loaded without your add-ins and customization files. Many users experience the same confusion by asking themselves, "Why is my browser so slow? " The problem of slow browser performance affects users of Google Chrome, Mozilla Firefox, Safari, Microsoft... Whether it’s creating a new outlook profile or setting up your primary email, we’ve got you covered. Sometimes a Windows update or app update—meant to fix things—ends up causing the problem.

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Reference: kelli43016919/roger1981#4