To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you can't install or activate Office for Mac. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. Microsoft SaRA is the Microsoft Support and Recovery Assistan

21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.

Then you’ll download and install a fresh, new installation from the Microsoft Office download page. Once you’ve clicked Change, you may see a User Account Control window asking for permission to run the repair program. Click Yes, and the built-in Office repair window appears. The Quick Repair option, as shown in Figure 2, is selected by default. Like many programs, Microsoft Office’s tools can be extended by third-party add-on

If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it. Be sure to check the troubleshoot Outlook syncing emails System requirements for Office. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating syste

Microsoft 365 and Google Workspace (G Suite) have much in common regarding features and pricing. Google Workspace and Office 365 are both subscription-based, charging users monthly fees. Office 365 is desktop-based but also provides web-based versions of its apps. Microsoft 365 has the upper hand, offering a well-known solution that translates to familiarity and confidence in cloud SaaS environments. Matters provide businesses troubleshoot Outlook syncing emails with a suite of features designed to enhance productivity, improve collaboration, and secure business dat

Sign-in problems can occur when a user misplaces their password or the server that administers and manages the accounts is offline. Add-ins can add a lot of useful features, but they can also lead to a variety of issues if they’re not developed, managed, or integrated properly. However, many users face the Office 365 ProPlus Activation Issue. For this, it is a must that at least once in 30 days, the Office 365 ProPlus connects to the internet to remain activated. In case if the application is not activated, then it undergoes reduced functionality mode. Solution – This technical problem occurs due to the presence of Intelligent Tracking Prevention (ITP) in the Safari browse

Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. This time, after you right-click your Office version in Programs and Features and select Change from the pop-up menu, select the Online Repair option instead and then click Repair. Office installations include a built-in repair tool, and that’s the first place to turn when things go awr

These files can be repaired through an inbuilt program in the Outlook installation directory. Microsoft Outlook is an troubleshoot Outlook syncing emails excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes.

Assistance for billing and subscription management issues is available online troubleshoot Outlook syncing emails or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.

If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Besides this, if you are using any anti-virus software, keep them temporarily shut down. Try to do this and see if the problem in Outlook goes away. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content.