We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from steps to fix Outlook not opening Favorites. This issue has been fixed for Outlook.com country domains.

However, for severely corrupted PST files, it’s steps to fix Outlook not opening recommended to use a third-party repair tool. In this regard, we recommend Kernel for Outlook PST repair tool to save your precious time. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. The issue might be difficult to identify if you have multiple accounts and a long history with Office 365, Exchange, and Outlook.

If so, wait a short time (usually two or three minutes) to see if Outlook steps to fix Outlook not opening starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Set up your account manually as an IMAP or POP account in Outlook.

Microsoft regularly releases fixes for known issues. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, steps to fix Outlook not opening developed in conjunction with TSIA.

Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Outlook will configure most settings automatically. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution. Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly.

But if you’ve never cleaned your inbox, then you might have maxed out your storage limit. So if you’re waiting for an email from someone, you may want to check if the sender is registered on your blocked users list. Once enabled, this setting lets you disconnect from the server. As we know about common errors in Outlook, now let’s discuss the quick fixes to troubleshoot all these errors.

For more information on creating a new email profile, see Create an Outlook profile. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. Repairing is a simple process but may take as long as half an hour to complete.

Due to the large number of affected users, the automated fix took time steps to fix Outlook not opening to apply. Microsoft advised using a manual workaround to restore access more quickly. A notification will be sent once the incident is fully resolved. We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section. Sometimes, antivirus real-time scanning can slow Outlook down.

Creating a steps to fix Outlook not opening new Outlook profile may resolve some performance issues. Items moved into new folders will still be located when searching a mailbox. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.

If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username incorrectly. Your user name is your full email address, for example If classic Outlook still can't find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. Add an Outlook.com alias to your account and send email to Gmail users using that alias.