Your user name is your full email Microsoft Outlook troubleshooting help address, for example Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. In many organizations, Outlook is one of the most common and core programs that are used from day to day.

To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's Microsoft Outlook troubleshooting help attached to an email. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available.

Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. If it starts without any problems, you can check Microsoft Outlook troubleshooting help the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.

Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online Microsoft Outlook troubleshooting help technology support request.

Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. Just as your files can easily become corrupted, so can your Outlook profile. This usually happens when you've switched versions of Outlook but your profile did not update. For users who have the discontinued free email client Windows Live Email, you're likely finding it's high time to export your email to Outlook. There is a better alternative to windows live mail that is used widely all over the world. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.

The good news is that most "Outlook won’t open" errors can be resolved with a few proven troubleshooting steps. If the above Microsoft Outlook troubleshooting help steps, especially ScanPST.exe, fail to resolve the "Outlook won’t open" error, your Outlook data file is likely severely corrupted or extensively damaged. In such critical situations, a specialized and reliable professional tool like the Aryson Outlook PST Repair Tool becomes the best solution. Yes, you can often fix Outlook without reinstalling Office.

Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.

Starting Outlook in Safe Mode will prevent some or all add-ins from being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an Microsoft Outlook troubleshooting help installation error.