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Opened Sep 21, 2025 by Nereida Beall@nereidaf784539
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Running troubleshooters in Get Help Microsoft Support

If you get the error "Cannot open the Outlook window" when trying to start Outlook, the error usually indicates that easy fixes for Outlook errors your Folder Pane or Navigation Pane settings holds a corruption. Just to make sure you are not trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity.

When you know the cause of Outlook is having trouble starting then now the next step is to apply the appropriate fix. Below are several proven methods to resolve Outlook’s trouble issues. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it easy fixes for Outlook errors could be that an issue with that pst-file is preventing Outlook from starting correctly. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip.

However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.

The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file.

Have also login in another computer with this account but there is also coming the dialog with the message. My question is, how can I see what document is Outlook referring to? In Outlook thru Office.com, the account has no issue.

We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow. The steps to access the repair tool vary depending on your operating system. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is easy fixes for Outlook errors retained and only contacts with matching information in all fields will be cleaned up.

Find solutions to common problems or get help from a support agent. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

Outlook may fail to open email due to corrupted Outlook profiles, add-ins, damaged OST/PST files, or outdated software. Antivirus conflicts and system issues can also cause startup errors or loading failures. This startup issue often appears when profiles get corrupted, damaged Outlook easy fixes for Outlook errors files, add-ins conflicts with system updates or antivirus. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.

Get phone, chat, or premium Outlook support to resolve issues even faster. easy fixes for Outlook errors Outlook support is a valuable resource for organizations that rely on Outlook for their daily operations and want to get the most out of their Microsoft software. If you can’t get into your Outlook email account, start by checking your internet connection. Try resetting your password using Microsoft’s password recovery tool. If you see an error message, it could clue you in on what’s wrong.

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Reference: nereidaf784539/3019700#5