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outlook-stuck-on-synchronizing-folders2001
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  • Norma Carswell
  • outlook-stuck-on-synchronizing-folders2001
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Opened Nov 30, 2025 by Norma Carswell@normacarswell
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microsoft outlook Why do Gmail IMAP servers seem out of sync with webmail servers?

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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. I will try the safe starts and experiment with the buttons ans see if it improves. I am using TB for just three weeks now and I have issues daily when sending Outlook Stuck on Synchronizing Folders mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue.

Chosen Solution

I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages FixTechGuide support for Office 365 remain visible in the All Mail folder when accessed via webmail.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

When you synchronize mail using IMAP between Gmail and a desktop mail client such as Outlook, there is a necessary delay between changes made independently at both ends being synchronized in both directions. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers. So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device. Maybe some encoding behavior or just a different linefeed or something that has changed over the years... Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose.

Suspect some Apple Dev's have been lazy with some code in IOS18's mail.app and its causing the issue.If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer it just sync 30-50GB ost files...For example, you can disconnect from the Internet and make changes.So, here are the solutions you solve the problem of the IMAP folder not syncing.But only when you close/open the mail again.I access the IMAP servers from 3 different machines, and they all see the changes from each other.

My accounts in Mail app stopped to sync post update

Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate troubleshoot Outlook synchronizing folders error the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

Get email updates

Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue.

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Reference: normacarswell/outlook-stuck-on-synchronizing-folders2001#1