When this problem occurs, it usually means that you don’t have permission to open and edit the file. On the bottom corner of your Outlook, ensure that Outlook is connected. If you see "Working Offline" or "Trying to Connect", Outlook cannot reach the email server. At the top of your screen, choose Send/Receive, Preferences, Work Offline to change your stats between offline and online modes.

Office 365 issues: # 1 – Login issues

The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office 2016 offline installer and select the Office for business tab.

I get a "Stop, you should wait to install Office 2016" error

If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin. Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed. If the "Enter Password" window is still open, select "Forgot password?

Checking Office 365 Service Health

Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center. There you can see possible Office 365 issues, and advice on how you can resolve them. So you’ve decided to purchase and equip your business with the Office 365 program, but you encountered an error message in the middle of the installation. Most of the time, you may see an alert that says "It looks like you’re on slow connection" or you notice that the installation client suddenly hangs and closes. Upon restart if you are still receiving an error message, it might be time to confirm your subscription status for Office. To do this navigate to Microsoft account

How to fix Microsoft Office 365?
How to repair Microsoft Office 365 or 2019 in Windows 10Right click on the Start button then select on Apps and Features.Locate the Office software in the list of apps, either listed as Microsoft Office 365 or Office 2019. ...Select either option 1 of a Quick Repair or option 2 of an Online Repair, then select Repair.More items...

Excel check troubleshooter

You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If your computer can't install the full desktop version of Office because your Outlook loading profile fix computer doesn't meet the system requirements, you can try using Office Online in your computer's browser.

Microsoft 365 Issues Related to Updates

You then deploy Office by using the software deployment method you typically use.If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked.As an Office 365 admin, you can check Office 365 service health.Download the software and configure data backup in your environment.Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios.Follow the Microsoft support article here Repair Outlook Data Files (.pst and .ost) (microsoft.com) in order to repair your Outlook data files.If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard.

If the above steps have not resolved your issue, open Outlook in Safe Mode to see if the issue is resolved. Type Outlook.exe /safe, and click OK.  If it is not, you may need to reinstall the Office suite completely. To do this simply uninstall the office program from your computer from the "Add/Remove Programs" section of your Control Panel and reinstall the suite from portal.office.com. To repair your email account, navigate to File, Account Settings, Account Settings. In the Email tab, click on your account and choose repair if the option is available. Follow the Microsoft support article here Repair Outlook Data Files (.pst and .ost) (microsoft.com) in order to repair your Outlook data files.

Upgrade or update Office issues

Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. If you're looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. If Office is taking a long time to install you may be on a slow connection. You may get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa).