Be aware that if you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. For more information, see You may experience application pauses if you have a large Outlook data file. Optionally, if you have a Microsoft Exchange online archive, you can move items to that archive or create retention policies to automatically dispose of older items.

It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that. Find solutions to common problems or get help from a support agent. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.

The bad news is that the ScanPST.exe program doesn't work for severely corrupted files. You'll need to acquire a recovery tool designed for bigger jobs. Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

When you enable this option, calendar actions are sent directly to the server instead of having to be synchronized from local storage. To fix performance issues that affect your Calendar, try the following methods. Also, determine whether any local network issues might be causing the problem. This includes issues that affect your local proxy server, firewall, or Internet service provider. Outlook uses an .ost file only if the Exchange email account is configured to use Cached Exchange Mode.

If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. Follow these steps to repair your Outlook personal folder file (.pst) by using Inbox Repair tool. Then, you can move the recovered items to your new Personal Folders (.pst) file. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

Ashila is a passionate researcher and step-by-step Outlook troubleshooting writer specializing in diverse technologies. She also explores topics related to startups and entrepreneurship. With a keen interest in industrial growth and technical innovations, Ashila leverages her expertise to create insightful content that bridges technology and business development.

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. Follow along with the video below to see how to install our site as a web app on your step-by-step Outlook troubleshooting home screen.

This happens to accounts that are configured in the iOS Mail app. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

TrustedTech delivers unbeatable customer service, with experts in licensing step-by-step Outlook troubleshooting and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one.