Over time several add-ins would have been installed into your Outlook user profile. Each of these add-ins needs to be loaded into memory before starting Outlook. Add-ins that are no longer used still load, contributing to the slower startup of Outlook. Disabling the non-essential add-ins should see an improvement in start times as well as stability. Corrupted files may not only impact performance but also trigger errors such as 0x f, which typically means Outlook can’t access its data file or address book. Creating a new profile or repairing the data file often helps resolve it.

To avoid any issues, employees may be advised to switch guide to repair Outlook problems back to the classic version of Outlook. The dashboard's performance tab identifies potential performance issues and correlates with common root causes. This information can be used to inform support teams to assist in making appropriate decisions, such as changes to the application or upgrading the affected devices. In some cases, the ScanPST.exe freezes or fails to repair a corrupt PST file. This happens when the PST file you are trying to repair is large, severely corrupt, or encrypted.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.

This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. To work around the issue, you will need guide to repair Outlook problems to end all Office processes that are running and disable the presence features. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.

I would say first things first is figure out if any of guide to repair Outlook problems these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message guide to repair Outlook problems can't be displayed right now".

If it never worked before or if you are starting Outlook for the very first time, it could very well be that you have not configured your mail account correctly. A common mistake is choosing for an Exchange account while in fact you are using a POP3 or IMAP account. Just to make sure you are not guide to repair Outlook problems trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps.

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. A conflict with guide to repair Outlook problems Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account.