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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app. I deleted the Apple Mail reset cached Exchange mode app from the phone, reinstalled from the App Store. So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ... Full cleanup of ALL accounts is not a solution(and re-add even helps not).

Chosen Solution

I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer reset cached Exchange mode it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not.

If you are forced to use IMAP, I would recommend switching to an alternative E-Mail client like Thunderbird Thunderbird — Free Your Inbox.Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.I right click a folder and Properties and it take me to attached windows.So, here are the solutions you solve the problem of the IMAP folder not syncing.But only when you close/open the mail again.I access the IMAP servers from 3 different machines, and they all see the changes from each other.

My accounts in Mail app stopped to sync post update

When you are dealing with any problem, it is important to understand the reasons behind the issues. Below are some causes that contribute to the problem. There are various variables at play here however, generally speaking, Outlook performs best when operating as a front end for Microsoft Exchange and Gmail when accessed via a web browser. I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If Mailbox not updating on imap you can, turn off IMAP, require 2FA, and use the native outlook client. Hate to be a Debbie Downer, but why are you using IMAP?

I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. A stable connection between your email client and email server depends on the syncing of your IMAP folder.