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  • methods-to-stop-outlook-crashing1988
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Opened Sep 21, 2025 by Rosemarie Otero@rosemarieotero
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Repair an Office application

At the top of the message list, you can choose how you want to view the list. See Working with message folders in Outlook.com to learn more about available folders. This step-by-step Outlook troubleshooting article describes how to set up multi-factor authentication (MFA) for Office 365 users.

So, we have produced this step-by-step Outlook troubleshooting list of general things to try to resolve your problem in Outlook. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com.

Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.

You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have step-by-step Outlook troubleshooting frozen.

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice.

For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. The maximum number of distribution step-by-step Outlook troubleshooting group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day.

If you need to increase the number of this limit try the next resolution. Step 1 - The hard limit of recipients for a single email message is 300. Reduce the number of recipients for a single email to less than 300.

A corrupted new profile or Outlook profile can lead to delays, crashing, step-by-step Outlook troubleshooting or the Outlook not responding error. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.

To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other step-by-step Outlook troubleshooting mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

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Reference: rosemarieotero/methods-to-stop-outlook-crashing1988#2