If the Outlook customer service is busy, unreactive, or if they’re not responding to your questions, you can try asking the community. In this quick guide we’ll show you how to get in touch with Outlook’s customer service. Find out their service hours, the best phone number to reach them, and more ways to contact them. If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username Fix Outlook Site incorrectly.

The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur Fix Outlook Site at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.

However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.

Optionally, you can try to recover additional repaired items from the backup personal folder. You can use the Inbox Repair Tool (scanpst.exe) to repair corrupted Personal Folders (.pst) and Outlook Data (.ost) files. This is useful when your OST file is relatively big (more than 5 GB) and it would take a long time to recreate it. Also, it can be useful when you are getting errors when importing data from a PST file.

Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer Fix Outlook Site to see if they're in good shape. We appreciate your interest, but our solution is currently designed for larger enterprise organizations. While we can't work together directly right now, we're here to support your growth with our extensive library of free resources and content. Automatic replies are a standard feature in many email systems, not just Outlook, and are widely used in professional environments to manage communications efficiently. – You can set a specific time range for the replies to be active or leave it open-ended until you manually turn it off.

Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.

For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If classic Outlook repeatedly prompts you Fix Outlook Site for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username incorrectly.

Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

If Outlook works in Outlook Safe Mode but resetting your dat-files did not help, then the issue is most likely caused by an add-in. When typing, please note the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. If Outlook shows an error like "Cannot open attachments", this could be due to unsupported Fix Outlook Site file formats, outdated Outlook versions, corrupted attachments, or security restrictions. Please install the latest updates on your phone to resolve the issue. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.