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Opened Nov 27, 2025 by Tammara Winters@tammarawinters
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Outlook Stuck on Loading Profile Issue Fixed

Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame. You can also connect to a different Wi-Fi source to see if that resolves the problem.

Method 1: Restart Outlook Using Task Manager

The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. This change didnt cause any problem, however when i tried to add another cloud mailbox my outlook client gets stuck with the message "loading profile". During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails.

How do I get Outlook unstuck?
Start Outlook in safe mode to fix "Processing" screenClose Outlook.Launch Outlook in safe mode by choosing one of the following options. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. ...Close Outlook, and then open it normally.

How to Resolve the Outlook Stuck at Loading Profile Problem?

To repair severely corrupted files, scanpst.exe won’t work. In these situations, users should use professional solutions like Softaken Outlook PST Repair Software. This is an advanced utility that smoothly repairs corrupted Outlook files. Without any hassle, the software works with large PST files. Sometimes, your Outlook might not be launched Microsoft Outlook troubleshooting or outlook stuck on the loading profile if it isn’t given administrative privilege.

Method 7: Create a New Outlook Profile

The reasons for this issue could be various, including corrupted Outlook profiles, bad data files, and so on.If an Outlook loading profile stuck issue happens to your PC, you're at the proper place.To do that, you ought to run your Outlook in Safe Mode where all the add-ins are going to be prevented from loading up.It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version.Dealing with Outlook stuck on loading Profile can be frustrating, but there are various troubleshooting steps you can take to resolve the issue.Sometimes, your Outlook might not be launched or outlook stuck on the loading profile if it isn’t given administrative privilege.

But when users face errors like ‘Outlook stuck at loading profile’, it becomes frustrating for them as it prevents users from using the app. So, it becomes the foremost task for users to fix this error. Now, it is also important to understand the cause to resolve this error. We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud.

Reasons Causing Outlook Stuck at Loading Profile

Start with the simpler solutions and gradually move to more advanced ones if necessary. Remember to back up your data before making any major changes to avoid data loss. A lot of users encounter Outlook stuck at loading profile problems. So, to fix this issue, a few techniques are discussed in this article.

GUIDE TO FIX OUTLOOK STUCK ON LOADING PROFILE

If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the troublesome add-in you can remove or replace. In today’s fast-paced digital world, we rely heavily on email for communication and organization. When Microsoft Outlook, a widely-used email client, gets stuck on the "Loading Profile" screen, it can feel like an insurmountable obstacle.

Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Sometimes, Outlook fails to work if other Office-related processes are running. You can end all Office-related processes in Task Manager to give a fresh start.

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Reference: tammarawinters/microsoft-outlook-troubleshooting6619#1