You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

To avoid any issues, employees may be advised to switch troubleshoot Outlook errors back to the classic version of Outlook. The dashboard's performance tab identifies potential performance issues and correlates with common root causes. This information can be used to inform support teams to assist in making appropriate decisions, such as changes to the application or upgrading the affected devices. In some cases, the ScanPST.exe freezes or fails to repair a corrupt PST file. This happens when the PST file you are trying to repair is large, severely corrupt, or encrypted.

If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.

If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and you’ll have Outlook working again soon.

This is a lightweight app designed to handle multiple accounts and fairly moderate email use. New features like Files and attachment previews let you see your pictures and files without leaving your inbox. If you manually type in the secondary connected account email address troubleshoot Outlook errors in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.

Download the latest updates by visiting your antivirus software vendor's website. Are troubleshoot Outlook errors you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.

Also, '-g' represents the default location of Outlook installation and the address after '-d1' describes your profile folder's default path. Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. If you troubleshoot Outlook errors typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

You can also select multiple contacts—for example, to send an email to the selected contacts. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.

Follow the steps below to reset the navigation panel and fix the loading profile issue. Dealing with Outlook stuck on loading Profile can be frustrating, but there are various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary.

For more in-depth investigations, you can rely on the results of specific data-gathering remote actions. This page will guide you through the structure of the content and how it can be used. Once done, check if the Outlook performance issue is resolved. Check whether the Outlook is running slow problem is resolved. So yes, 2 minute delays are normal in Outlook desktop as the network architecture is completely different than Outlook mobile, as @rod-it ​ laid out. Outlook desktop is obviously a much more robust client as well, so there can be a few seconds attributed to processing at the client end.

Be aware that if troubleshoot Outlook errors you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. If the size of the PST file is the reason behind low performance, you can use the auto-archive feature or the Compact Now feature to reduce the size of the file. The tool can help you recover and restore all mail items from corrupt, inaccessible, or large-sized PST files to a new healthy Outlook PST file. Outlook by default uses your computers video card directly to make display access faster.