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troubleshoot-outlook-errors1991
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  • troubleshoot-outlook-errors1991
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Opened Jan 22, 2026 by Valentina Loftus@valentinaloftu
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Troubleshoot Outlook for Windows issues

If you're entering a password you know is correct and getting a message that says "incorrect password," then you'll want to read this page. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to Outlook not opening on Windows 10 have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar. If nothing else fixes your Outlook search problem, then your Spotlight index may be corrupt.

Here are some solutions for when the search is not functioning on a Mac. There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows.

Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.

Get phone, chat, or premium Outlook support to resolve issues even faster. Outlook not opening on Windows 10 Outlook support is a valuable resource for organizations that rely on Outlook for their daily operations and want to get the most out of their Microsoft software. If you can’t get into your Outlook email account, start by checking your internet connection. Try resetting your password using Microsoft’s password recovery tool. If you see an error message, it could clue you in on what’s wrong.

Things changed on February 1st, 2024 when Google and Yahoo started applying new email sender standards in an attempt to improve their users’ experience. Even with the correct SMTP details, the server might be down or malfunctioning. Understanding the specific error codes returned by the SMTP server can help diagnose the issue. Mistyped usernames or passwords can prevent successful authentication with your SMTP server, leading to failed email sends. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app.

Your user name is your full email address, for example Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.

It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook. If you're entering a password you know is correct and getting a message that says "incorrect password," then you'll want to read this page. The Authenticator app is designed to help you quickly and safely confirm your identity. With the app, an online intruder would be stuck on the first step of verification, because the Authenticator app is awaiting a one-time passcode, Outlook not opening on Windows 10 your fingerprint, another password, etc. The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook.

This is one of the more popular culprits as to why Outlook repeatedly asks for your password. A laggy search is one of the most common Microsoft Outlook problems. It may arise at different times, depending on your platform or device. If your account hasn't been active in over 270 days, it is considered inactive. Live.com addresses are gone forever when they are deleted.

Outlook Live support is the customer service and technical support provided for users of Outlook Live, the online version of Microsoft’s Outlook email and personal information management software. "Outlook support status" generally refers to the current availability and extent of technical Outlook not opening on Windows 10 support and customer service provided by Microsoft for its Outlook product line. This can include Outlook.com (the free web-based email service), Outlook as part of Microsoft 365 (formerly Office 365), and the standalone Outlook desktop application available for Windows and macOS.

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Reference: valentinaloftu/troubleshoot-outlook-errors1991#14