Skip to content

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
    • Help
    • Submit feedback
    • Contribute to GitLab
  • Sign in / Register
R
repair-outlook-data-file2008
  • Project
    • Project
    • Details
    • Activity
    • Cycle Analytics
  • Issues 17
    • Issues 17
    • List
    • Board
    • Labels
    • Milestones
  • Merge Requests 0
    • Merge Requests 0
  • CI / CD
    • CI / CD
    • Pipelines
    • Jobs
    • Schedules
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Create a new issue
  • Jobs
  • Issue Boards
  • Yukiko Prosser
  • repair-outlook-data-file2008
  • Issues
  • #16

Closed
Open
Opened Jan 30, 2026 by Yukiko Prosser@yukikoprosser
  • Report abuse
  • New issue
Report abuse New issue

How to Fix Common Outlook Problems

Give Outlook a few minutes to finish the process and it should start to How to fix Outlook stuck on loading profile work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help?

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".

Our 9 working solutions will help you fix How to fix Outlook stuck on loading profile the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions. If installing the latest updates didn't resolve your issue, move on to the next step. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Sometimes, when you’re using Outlook, it might ask for your confirmation before doing something. For example, if you try dismissing all reminders, Outlook might show a message asking, ‘Are you sure you How to fix Outlook stuck on loading profile want to do that? ’ You’ll need to choose an option for Outlook to continue. To troubleshoot the "Outlook Won’t Open in Windows 10" error, try these solutions.

If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. There are a number of possible reasons for Outlook to behave this way.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now.

Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to How to fix Outlook stuck on loading profile Outlook Data Files (.pst and .ost). A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue.

Assignee
Assign to
None
Milestone
None
Assign milestone
Time tracking
None
Due date
None
0
Labels
None
Assign labels
  • View project labels
Reference: yukikoprosser/repair-outlook-data-file2008#16